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Home / RESOURCES / ENROLLMENT GUIDE
RESOURCES / ENROLLMENT GUIDE

Make enrollment
easier to understand.

Clear information, useful timing and a place to ask questions can turn enrollment into a more supported experience.

Talk with a Guru advisor ↗
01

Create one clear reference.

Bring benefit details into a branded guide so employees know where to return when they need information.

  • Identify the plans and benefits being offered
  • Explain where employees can find plan documents
  • Include the right contact for follow-up questions
02

Offer more than one way to learn.

A workforce may need more than one communication format. Guru supports in-person presentations, Zoom sessions and on-demand video.

  • Consider employees’ work locations and schedules
  • Make information available beyond a single meeting
  • Provide an opportunity for individual questions
03

Connect learning with action.

Help employees understand how to reach their Benefits Portal and complete the next step.

  • Point employees to their established enrollment portal
  • Communicate your organization’s enrollment timeline
  • Identify who can help with access or enrollment questions
04

Keep support available.

Questions continue after selections are made. Give employees a clear route to live support for benefit explanations and claims navigation.

  • Keep the guide and documents easy to find
  • Remind employees where to ask questions
  • Use recurring questions to improve future communication
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